Privacy Policy
Last updated: April 2025
This Privacy Policy explains how Let's Take a Moment ("we", "our", or "Vijayta Jagnani"), operated by Vijayta Jagnani, collects, uses, and protects your personal information when you visit letstakeamoment.in or interact with us in any way. Please read this carefully.
1. Who We Are
Let's Take a Moment is a private therapy and wellness practice based in Mumbai, India, founded and operated by Vijayta Jagnani — a certified art-based therapist and counselor with 14 years of clinical experience.
Contact:
Email: vijayta@letstakeamoment.in
Phone: +91 98201 65212
Location: Mumbai, Maharashtra, India — 400063
2. What Information We Collect
We collect information in the following ways:
a) Information you provide directly
When you fill out the contact or lead capture form on our website, you provide us with your name, email address, WhatsApp number, and any message or query you write. This is entirely voluntary.
b) Information collected automatically
When you visit our website, we automatically collect certain technical data including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This is collected through Google Analytics (see Section 4).
c) Session and therapy information
If you book a session with us, information shared during therapy sessions is strictly confidential and governed by professional ethical standards. This information is never stored on this website or shared with any third party, except where we are legally required to do so.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and booking requests
- Send you a welcome email and relevant information about our services via Brevo (our email platform)
- Send you occasional updates, blog posts, or wellness content if you have opted in
- Understand how visitors use our website in order to improve it (via Google Analytics)
- Comply with any legal or regulatory obligations
We do not use your information for automated decision-making or profiling.
4. Third-Party Services We Use
We use the following third-party tools to operate this website. Each has its own privacy policy:
5. Cookies
Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site. Google Analytics places cookies to track anonymous usage statistics. We do not use cookies for advertising or to track you across other websites.
You can disable cookies in your browser settings at any time. Note that disabling cookies may affect how some parts of the website function.
6. How Long We Keep Your Data
We retain your contact information (name, email, phone) for as long as necessary to respond to your enquiry and maintain a record of our communication. If you ask us to delete your data at any time, we will do so promptly.
Anonymous website analytics data (Google Analytics) is retained for 26 months by default as per Google's standard settings.
7. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct any inaccurate information
- Deletion — ask us to delete your personal data
- Opt-out — unsubscribe from any emails at any time using the unsubscribe link in every email we send
- Withdraw consent — withdraw your consent to us processing your data at any time
To exercise any of these rights, email us at vijayta@letstakeamoment.in. We will respond within 7 business days.
8. Confidentiality of Therapy Sessions
All information shared within therapy sessions — whether in person or online — is held in strict confidence. We adhere to the ethical guidelines of our professional training and certification bodies. Confidentiality will only be broken in exceptional circumstances where there is a serious risk of harm to you or others, or where we are legally required to disclose information.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us and we will delete it immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this privacy policy or how we handle your data, please get in touch:
Vijayta Jagnani
Let's Take a Moment
Mumbai, Maharashtra, India — 400063
Email: vijayta@letstakeamoment.in
Phone: +91 98201 65212